Kollabsy Systems LLC (“Kollabsy Systems,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information is collected, used, stored, and disclosed when you use CivilX TMS, our transportation management system and related services.
By using CivilX TMS, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Account and Contact Information. Depending on how CivilX TMS is used and the features enabled by your organization, we may process names, email addresses, telephone numbers, usernames and account identifiers, company or organization information, and user roles and permissions.
Driver and Employee Information. We may process driver or employee profile information, assignments, employment-related information entered by an authorized organization, payroll and compensation information, mileage and work activity, leave requests, and related administrative records.
Transportation and Load Information. We may process load and trip information, pickup and delivery information, load identifiers, stops and route information, loaded and deadhead mileage, driver and load status, equipment and asset assignments, and dispatch information.
Fleet and Asset Information. We may process truck and trailer information, equipment and asset numbers, vehicle assignments, mileage, odometer and maintenance information, and maintenance records and schedules.
Location Information. Certain CivilX TMS features may process location information when necessary to provide transportation, dispatch, route, or driver-related functionality. Access to device location is subject to applicable device permissions.
Technical Information. We may process technical information necessary to operate, secure, diagnose, and improve the service, such as device information, IP address, operating system information, application activity, error information, and diagnostic data.
2. How We Use Information
We may use information to provide and operate CivilX TMS; authenticate users and maintain accounts; manage drivers, employees, loads and dispatch operations; track transportation and delivery workflows; manage trucks, trailers and other company assets; calculate mileage, compensation and operational information; generate reports, statements and business records; maintain and improve application functionality; provide customer and technical support; detect, prevent and investigate security incidents or misuse; and comply with applicable legal and regulatory requirements.
3. Information Provided by Organizations
CivilX TMS is designed for transportation companies and other business users. An organization using CivilX TMS may enter information about its employees, drivers, contractors, customers, loads, and business operations. The organization is responsible for ensuring it has the appropriate authority and legal basis to provide such information to CivilX TMS.
4. Sharing of Information
We do not sell personal information. Information may be shared with service providers and technology partners when reasonably necessary to operate, host, secure, maintain, or support CivilX TMS. Service providers are expected to process information only for authorized purposes and maintain appropriate protections. We may also disclose information when required by applicable law, legal process, regulation, or a valid governmental request, or when reasonably necessary to protect the rights, security, or integrity of CivilX TMS, Kollabsy Systems LLC, our users, or others.
5. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, loss, or misuse. However, no electronic storage or transmission system can be guaranteed to be completely secure.
6. Data Retention
We retain information for as long as reasonably necessary to provide CivilX TMS, maintain legitimate business and operational records, comply with legal obligations, resolve disputes, and enforce applicable agreements. Retention periods may vary depending on the type of information, an organization's requirements, and applicable legal obligations. When information is no longer reasonably required, we may delete or anonymize it, subject to applicable legal and business record-retention requirements.
7. Account and Data Deletion
Users may request deletion of their account and associated personal information, subject to applicable legal and legitimate record-retention requirements. Where account deletion functionality is available within CivilX TMS, users may initiate their request through the applicable account or settings functionality. Users may also contact Kollabsy Systems LLC regarding privacy or data-deletion requests using the contact information below. Certain information may be retained where required by law or where necessary for legitimate legal, security, fraud-prevention, accounting, or regulatory purposes.
8. User Privacy Choices
Depending on applicable law and circumstances, users may have rights regarding their personal information, including requesting access, correction, or deletion of certain information. Users may also manage device-level permissions, such as location access and notifications, through their device settings. Requests may be submitted using the contact information below.
9. Children's Privacy
CivilX TMS is a business transportation management application and is not intended for children. We do not knowingly design CivilX TMS for use by children or knowingly solicit personal information from children through the service.
10. Third-Party Services
CivilX TMS may use third-party technology and service providers for functions such as hosting, authentication, application infrastructure, communications, analytics, mapping, or other operational services. The privacy practices of third-party services may also be governed by their respective privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to CivilX TMS, our practices, legal requirements, or other operational considerations. When changes are made, the "Last Updated" date at the beginning of this Privacy Policy will be revised.
12. Contact Us
Kollabsy Systems LLC — CivilX TMS
Email: kollabsystems@gmail.com
Website: civilxtms.com
This policy should be reviewed whenever CivilX TMS adds or changes data collection, third-party SDKs, analytics, location functionality, payment functionality, or other features that affect user data.