1. Agreement
These Terms of Service (“Terms”) govern access to and use of the CivilX TMS software, website (civilxtms.com), mobile applications and related services (collectively, the “Service”) provided by Kollabsy Systems LLC (“Kollabsy Systems,” “we,” “us”). By creating an account, signing in, or using the Service you agree to these Terms. If you use the Service on behalf of a trucking company or other organization (a “Company”), you represent that you are authorized to bind that Company, and “you” includes the Company.
2. The Service
CivilX TMS is a business-to-business transportation management system for motor carriers: dispatch and load management, live load tracking, driver onboarding and compliance documents, payroll and settlements, invoicing, expenses, assets and reporting. The Service is intended for use by businesses and their authorized personnel, not for personal or household use.
3. Accounts and Access
Company workspaces are created by Kollabsy Systems on request through civilxtms.com. Company administrators invite dispatchers, drivers and other staff; each person is responsible for keeping their credentials confidential and for all activity under their account. You must provide accurate information and promptly update it. You must be at least 18 years old to use the Service.
Users may delete their own account at any time from Profile → Delete Account. A company administrator may schedule permanent deletion of the entire Company workspace, which takes effect after a 30-day grace period during which any administrator may cancel it.
4. Subscriptions and Payment
Companies subscribe to the Service under a plan agreed on civilxtms.com. Fees are billed in advance for each billing period and are non-refundable except as required by law. We may suspend access for non-payment after notice. Subscriptions are managed on the web; the mobile applications do not sell subscriptions or digital content.
5. Customer Data
You retain all rights to the data you and your users enter or upload (loads, driver records, documents, payroll data and similar — “Customer Data”). You grant Kollabsy Systems a limited license to host, process, transmit and display Customer Data solely to provide and support the Service. You are responsible for the accuracy and lawfulness of Customer Data, including obtaining any consent required to collect driver information, documents and location data. Our handling of personal information is described in our Privacy Policy.
6. Location and Device Features
Drivers may choose to share their location during an active load so dispatch can see progress and ETAs. Sharing starts only when the driver taps to start it and ends when the driver stops it or the load is delivered. Camera and photo access are used only when a user chooses to attach a receipt or delivery document.
7. Acceptable Use
You agree not to:
- use the Service unlawfully or to violate transportation, employment, privacy or safety regulations;
- upload malicious code;
- attempt to access other companies' data or circumvent security or tenant isolation;
- scrape, resell or sublicense the Service;
- interfere with its operation.
We may suspend accounts that violate these Terms.
8. Third-Party Services
The Service integrates with third-party providers (for example payment processing, e-mail and SMS delivery, mapping and routing, ELD providers and government carrier databases). Their services are governed by their own terms, and we are not responsible for their availability or accuracy.
9. Compliance Disclaimer
The Service provides tools and records to help you run your business. It does not provide legal, tax, accounting or regulatory advice, and you remain solely responsible for compliance with FMCSA, DOT, IRS, state and other requirements, including record-retention obligations for driver qualification files, hours of service, payroll and tax records.
10. Intellectual Property
The Service, including its software, design and content (excluding Customer Data), is owned by Kollabsy Systems LLC and protected by intellectual-property laws. These Terms do not grant you any right to use our trademarks or to copy, modify or create derivative works of the Service.
11. Availability and Changes
We aim to keep the Service available at all times but do not guarantee uninterrupted operation. We may modify or discontinue features with reasonable notice and may update these Terms; material changes will be communicated in the Service or by e-mail, and continued use after the effective date constitutes acceptance.
12. Disclaimers and Limitation of Liability
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KOLLABSY SYSTEMS LLC SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE OR DATA, AND OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THE SERVICE SHALL NOT EXCEED THE FEES PAID BY THE COMPANY FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE CLAIM.
13. Termination
You may stop using the Service at any time and delete your account or Company workspace as described above. We may terminate or suspend access for breach of these Terms or non-payment. Upon termination we will delete Customer Data in accordance with our Privacy Policy, except where retention is required by law or for our own legitimate business records.
14. Governing Law
These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles. Any dispute shall be resolved in the state or federal courts located in Texas, and you consent to their jurisdiction.
15. Contact Us
Kollabsy Systems LLC